We have multiple supply chain products within Jumbotail that are required for different processes. Within this ecosystem, I have primarily worked on enhancing the experience and introducing new features in products dealing with logistics and core warehouse activities.

We built a system for our internal store customers so that they have end-to-end control over all their purchases. A one stop shop for creating purchase orders and gaining complete visibility and accuracy into their receiving processes.

A few challenges that we faced -

• Customers had to place orders manually and received them on a fixed schedule than based on their requirement.

• Many time customer don't remember how many qty's of each item were placed - check receiving against orders

• After receiving the goods, the store stock was not updated in the system, SKUs etc

• No handshake - No tracking of dispatch vs received goods other than verbal confirmation

In this digital era, managing supply for a kirana shop through manual processes among everything else a shop owner has to deal with, was not at all feasible for scale. We had to re-imaging the entire flow by going completely digital and making the entire supply chain experience seamless.