Jumbotail is an operator of an online B2B marketplace and a retail platform that simplifies food and grocery shopping. They are a food-tech platform that provides full-stack services for kirana stores, including storefront delivery and payment collection. It also has a fintech platform that provides customers payment solutions and access to working capital credit from third-party credit providers.

About Jumbotail

As the sole product designer at Jumbotail, I focused on enhancing the user experience for the Fintech, Supply Chain, and Customer app. A notable achievement was launching the credit facility service, providing customers with vital working capital and boosting retention and increasing the customer base. I conducted user research, designed a seamless experience, and collaborated cross-functionally to improve overall user satisfaction and drive innovation.

My Role at Jumbotail

Some features that I've worked on

For confidentiality reasons, only limited information is displayed here

  • Credit Onboarding

    Enabling users to avail credit to manage their working capital requirement.

  • Introducing Digital Payments

    Enabling users to clear outstanding dues instantly without having to rely on physical tools.

  • Receiving Delivery

    Enabling users to have end-to-end control of deliveries and managing their in-hand stock.

  • Post Sales Returns

    Managing the reverse logistics of products and account for all returns in a timely manner.

  • Order Management

    Enabling 3rd-party sellers to update product availability digitally, to provide complete visibility in downstream supply.

  • Last Mile Crossing

    Process of ensuring 100% deliveries at the final touchpoint of the supply chain, before it is delivered to customers.

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